Product Update

22 sept 2025

Prelude Expands Its Onboarding Suite with Silent Network Authentication

Prelude Expands Its Onboarding Suite with Silent Network Authentication

No more OTP drop-offs. Silent verification boosts conversions by removing code entry, reducing delays, and streamlining user flows.

Silent Network Authentication (SNA) is a next-generation approach to verifying phone numbers without relying on one-time passwords (OTPs). By leveraging mobile network infrastructure, SNA eliminates friction in onboarding and authentication flows while raising the bar for security.

As fraud tactics evolve and user expectations rise, businesses need verification methods that are faster, safer, and more reliable. SNA delivers exactly that. And with Prelude, companies can implement SNA today — with intelligent fallback to SMS or third party apps like WhatsApp OTPs where silent verification is unavailable.

What is Silent Network Authentication?

SNA is a carrier-based verification method that confirms a user’s phone number directly through the mobile network. Instead of sending an OTP, the carrier validates the SIM and device against the number provided.

Key characteristics:

  • Invisible to the user: Eliminating OTP SMS code inputs means smoother verification, noticeably less friction, and stronger conversion rates.

  • Network-level security: Verification runs directly through carrier APIs, making it resilient against common attack vectors and eliminating OTP phishing risks.

  • Prelude SNA fallback: If SNA can’t apply, the user is automatically redirected to SMS OTP or third-party apps like WhatsApp, ensuring smooth onboarding.

Why Businesses Should Care

Traditional verification methods — SMS OTPs or app-based authentication — have served businesses for years, but both bring challenges: delivery delays, fraud exposure, and user friction. SNA addresses these issues head-on.

Benefits of SNA

  • Improved conversion rates: No manual code entry reduces drop-offs.

  • Enhanced security: Protection against SIM swap and phishing attacks.

  • Lower support costs: Fewer tickets related to missing or delayed OTPs.

  • Regulatory alignment: Meets MFA requirements in regulated industries.

  • Cost efficiency: SNA has the potential to be more affordable than SMS. Consistent with our mission, we work market by market to achieve the best possible pricing, and in active countries we’ve secured rates below SMS.

SNA in Context: Comparison with OTP Methods

Feature / Dimension

Silent Network Authentication (SNA)

SMS OTP

WhatsApp OTP

User Experience

Frictionless; no code entry required

Requires manual code entry

Code auto-fill on supported devices

Speed

Near-instant (network-level)

Variable; subject to network congestion

Fast; dependent on internet availability

Security

High — carrier-backed, resistant to SIM swap & phishing

Moderate — vulnerable to SIM swap, SMS interception

Strong — encrypted delivery, but code can still be phished

Global Coverage

Limited; depends on carrier participation. Certain use cases requiring OTP entry on desktop are not supported.


Universal; supported by all mobile operators

Wide (2B+ WhatsApp users), but not universal

Cost

Carrier-determined, lower depending on the provider you choose

Low, but prone to delivery failures & pumping fraud

Low–moderate, varies by region

Reliability

Very high where supported; fallback required

Inconsistent in some regions, especially developing markets

High in regions with strong WhatsApp penetration

Implementation

Requires SDK + carrier support

Simple API integration

API + WhatsApp template approval

Best Use Case

High-value, regulated flows (finance, onboarding, recovery)

Universal fallback, legacy coverage

Consumer-first flows in markets with high WhatsApp adoption

Implementation: How SNA Works

The flow for implementing Silent Network Authentication is straightforward:

  1. User submits phone number via your application.

  2. Verification request is sent to the authentication service, specifying silent verification as the preferred method.

  3. Carrier validation: The network checks the SIM, device, and number ownership.

  4. Silent confirmation: If the carrier supports SNA, verification succeeds instantly and invisibly.

  5. Fallback: If SNA is not supported or fails (e.g., weak coverage, unsupported carrier), the flow reverts to OTP delivery (SMS or third party app like WhatsApp).


Prelude Leads the Way in Silent Network Authentication

Silent Network Authentication (SNA) has become a buzzword across the industry. Everyone is talking about it, but very few companies truly make it available as an authentication feature. Most remain focused on selling traditional SMS.

At Prelude, we take a different approach. By combining SNA with our Preferred Channel feature, we are pioneering real adoption of this technology and making sure it works seamlessly within onboarding flows. Our vision is to deliver the perfect onboarding experience by offering as many secure and frictionless verification options as possible, SNA included.

To make this possible, Prelude extends the power of SNA with its Silent Verification feature set:

  • SDK integration: Simple setup within iOS and Android apps.

  • Automatic orchestration: Prelude chooses the optimal verification method (silent, SMS, WhatsApp).

  • Fallback logic built in: Guarantees reliability where SNA is not supported.

  • Security-first design: SOC 2 compliance and fraud detection baked into the pipeline.

Prelude SNA will allow us to build the most effective onboarding platform, combining affordability with industry-leading conversion rates.

Get Started with Prelude SNA

Prelude SNA is already available in France at €0.025 (compared to the SMS price of €0.03), and we are actively working on expanding to Germany, Spain, and the UK.

With Prelude, your team can begin leveraging SNA today while maintaining reliability through our Preferred Channel fallback feature. The result is a seamless, secure, and scalable verification experience that keeps onboarding smooth and conversions high.

👉 Explore the SNA documentation and start integrating Silent Verification with Prelude.