We’re excited to announce that Telegram is now officially supported on Prelude as a channel for delivering OTP (one-time password) verification codes.

Telegram is now part of our powerful lineup of messaging channels: SMS, WhatsApp, Viber, RCS, Voice OTP, and Zalo. This gives you more flexibility and reach than ever before.

Why Telegram?

Telegram has become a go-to messaging app for hundreds of millions of users around the world. In 2023 alone, it saw over 100 million downloads in India, nearly 35 million in Russia, and strong growth across Southeast Asia, Latin America, and Europe.

With its growing global presence, Telegram is a natural fit for Prelude’s multi-channel verification system. It is especially valuable for reaching users in regions where SMS delivery can be unreliable or expensive.

How It Works

Telegram integrates directly into Prelude’s smart routing engine, which analyzes delivery rates, user preferences, and geographic context in real time. You don’t need to worry about choosing the right channel. Prelude handles that intelligently for you.

If you prefer to prioritize Telegram, you can do so easily by adding one line to your API request:

{
  "target": {
    "type": "phone_number",
    "value": "+30123456789"
  },
  "options": {
    "preferred_channel": "telegram"
  }
}

You can configure Telegram for specific countries directly in your Prelude Dashboard. Just enable it under the Channels section, and you are ready to go.

Where Telegram Shines

Telegram is especially effective in markets where it plays a major role in daily messaging habits. Below are some of the top countries by Telegram usage:

Whether you're onboarding users in India, confirming logins in Brazil, or verifying phone numbers in France, Telegram is now a flexible option in your delivery strategy.

Pricing

Telegram OTP delivery is available at a flat rate of €0.0120 per message.

That’s it. No tiered pricing. No volume surprises. Just fast, reliable, and cost-effective delivery wherever your users are.

Benefits at a Glance

• ✅ Wider reach: Expand your user coverage by including Telegram in your channel mix

• ✅ Reliable delivery: Use as a primary or fallback option when SMS is less effective

• ✅ Automatic optimization: Let Prelude’s routing engine select the best channel

• ✅ Frictionless integration: Configure via dashboard and API with minimal effort

Start Using Telegram Today

Telegram is now available for all Prelude customers.

If you're curious how it works in practice, 📩 contact us and our team will walk you through it.

More users. Better delivery. No added complexity.

Telegram is now part of the Prelude arsenal 🔧